We know the customer experience is paramount in today's digital economy. However, our traditional approach to quality assurance - which typically involves testing right before production - isn't enough to keep up with today's fast pace of development and high expectations from users; we need quality engineering. But what does QE actually mean and how is it different from quality assurance? Darrel will present shared definitions and a framework you can use to assess your organization's QE maturity. You'll come away with an understanding of modern quality practices and a roadmap to adopting it in your organization.