A core pillar of mabl’s approach to test automation is being a good partner to the Friends of mabl customer community. An essential part of this is maintaining the highest security standards possible, which is why mabl is proud to announce that we’ve recently achieved SOC 2 compliance.
SOC 2, more formally known as Service Organization Control 2, is a set of standards that require solution providers to audit and continuously track how they manage data security, availability, processing integrity, confidentiality, and privacy. Established by the American Institute of CPAs, SOC 2 is designed specifically for organizations that handle customer data in cloud environments. As one of the industry’s most widely recognized and respected data security management standards, SOC 2 compliance helps ensure that mabl handles customer data in the most secure, transparent, and accountable manner possible.
Prioritizing Security in Test Automation
SOC 2 is ultimately a set of reports that communicate how mabl manages data to our end users. They’re designed to create a common understanding over how we handle customer data, mitigate cyber risk, and support compliance with privacy regulations like GDPR and CCPA. Reports cover several intersecting areas called the Trust Service Principles:
- Security is defined as any and all measures in place to prevent unauthorized access, including firewalls, intrusion detection, and multi-factor authentication.
- Availability refers to how users access mabl, including performance monitoring, disaster recovery, and incident handling.
- Confidentiality covers the measures taken to limit data access to the correct people, including encryption, access controls, firewalls.
- Processing integrity ensures that data processing is complete, valid, accurate, timely and authorized. Quality assurance and process monitoring typically fall under processing integrity.
In addition to reporting on the Trust Service Principles, SOC 2 requires assessing the effectiveness of all security measures over a period of 9-12 months so that the entire program is vetted for performance. This helps mabl - and especially mabl customers - ensure that our security continues to work even as the threat landscape evolves.
Committing to Transparency
By adhering to the standards and requirements outlined by SOC 2, mabl is making an ongoing commitment to create, follow, and routinely update best practices in data management. We recognize that trust is a cornerstone of every partnership, especially when it comes to data security. In order to provide the best test automation service possible, security is baked into our organization, operations, and product, and SOC 2 establishes a shared framework between our team and our end users so that everyone can automate their tests securely.
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