Inside Sales Engineer

About mabl:

Mabl empowers high-velocity software development teams to integrate automated end-to-end testing into the entire development lifecycle. Mabl users benefit from a unified platform for easily creating, executing, and maintaining reliable tests that result in faster delivery of high quality applications. That’s why customer-centric brands like DataRobot, NCR, jetBlue, Dollar Shave Club, Charles Schwab and many other enterprises rely on mabl for testing their business critical apps. https://www.mabl.com.

Our team is led by veteran founders Izzy Azeri and Dan Belcher who previously started Stackdriver, a DevOps infrastructure monitoring platform which was acquired by Google and is now the de-facto management interface for customers on Google Cloud Platform. mabl has raised $30M in venture funding from leading VC’s including GV (formerly Google Ventures), CRV, and Amplify partners.

We’re proud to be recognized as one of Boston’s 2021 Best Places to Work and Best Paying Companies by Built In, the leading technology recruitment platform. 

Why we need you:

Sales Engineers are the technical voices of mabl's Sales team. We help guide prospective users through their first experiences using the product, support them as they implement their test cases, and address any technical challenges they may face. We're product advocates and user advocates. Some experience in software testing can be helpful, but being a "people person" and a strong technical aptitude will take you far. Given mabl's context, this could also be a great role for a QA Engineer that enjoys coaching, solving challenges with solutions, and being a subject matter expert.

What you’ll do:

  • Become a mabl product expert
  • Function as a technical point of contact during the sales process
  • Resolve technical blockers during sales engagements
  • Incorporate feedback from users back into mabl product roadmap
  • Educate users on advanced use of the mabl product via remote and on-site trainings
  • Represent mabl at various trade shows, meetups, and other events from time to time

What you’ll bring to the table:

  • 2+ years of experience in technology-focused roles
  • Familiarity with Javascript and CSS/XPath queries
  • Exposure to front-end test automation and/or CI/CD tools is a plus
  • Passionate about working at a growing startup and learning new technologies
  • Excellent verbal and written communication with the ability to successfully interact with clients and stakeholders across organizations

This role will be based at mabl's Boston headquarters, although we embrace a hybrid work model.