Customer Engineering at mabl

mabl is quickly making a name for itself as one the most well funded and fastest growing companies in the multi-billion dollar test automation market. The founding team has a rich history in DevOps and Cloud and was successful in selling their prior company, Stackdriver, to Google in 2014.  

As mabl closed a successful 2018, it has drawn significant interest from customers including Symantec, ADP, Jetblue, and Splunk. Based on this demand, mabl is searching for a Customer Engineer to help work with clients in pre-sales engagements. This individual will work closely with our go-to-market team as well as product teams in ensuring prospects have answers to their technical questions and are able to successfully use mabl in solving their testing challenges. Given this is our first Customer Engineer, this individual will have the ability to join early and influence the process and interaction mabl has with clients as well as working directly with the founding team in helping to drive product roadmap based on customer feedback.  

Responsibilities:

  • Take the lead as technical point of contact during customer trials of mabl
  • Train prospects and customers on advanced use of the mabl product
  • Answer key technical questions during pre-sales engagements
  • Digging for expansion opportunities within existing customers
  • Troubleshoot customer issues jointly with our sales reps
  • Incorporate product feedback from clients back into mabl product roadmap

Required Skills and Experience:

  • Excellent verbal and written communication with ability to successfully interact with clients
  • Experience with Javascript, CSS, HTML
  • Familiarity with testing frameworks or tools like Selenium a plus
  • Ability to work successfully in a dynamic, fast changing environment
  • Excited about working at a technology company and learning new technologies
  • 2-4 years experience in technology focused roles

mabl offers competitive compensation and benefits, including health, dental, and vision insurance as well as a 401k plan. In addition, there is a flexible vacation policy, various team building events, and Fridays off in the summer.

If all this sounds like the role for you, then we’d love to hear from you!

Apply here!   jobs@mabl.com